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Service Request Reporting for Text Fields

We have created several customer Reporting Fields for Services. Some of them are numbers. Some of them are text. 


In a Services Statistics report, we can include only the ones that are numbers. Would it be possible to also make the text custom fields available?



Hi Bill,


Thanks for the question.


I'll put a feature request in for this for you, although it will be hard to achieve as this report mainly deals with Charts/Graphs which make it hard to display text data.


Stewart

Stewart,


Actually, it's okay. We got the spreadsheet we need from the Service Reporting (detailed) -- without including any "detail", only the custom summary fields.


Bill


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