Child Label Printing

Our current settings indicate our label printing station should be printing our correct information.  However, each time I check in a family the individual parent labels keep printing.  According to my setting selections this should not be happening.  Has anyone found a fix or trick that I am missing?  

At service our church would like to check in a whole family and only print child labels with 1 parent security label.  According to our setting selections this should be happening, however, individual parent labels keep printing.  Any help is greatly appreciated.  Thank you.

All The Best,


Hi Danielle,

I've just checked out your account settings. 

In the Admin Area on the Check-in page, does it say "You are currently checking in Adults and Children"?

If yes, it appears under Settings -> Check-in -> Label Printing, you have the option checked to print parent labels when printing for "Adults and Children". This will cause parent labels to print.

Let me know if that doesn't solve your issue


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