Forums

Importing service attendance into already created service

Hi,


I'm trying to import service attendance into services that have already happened and have already been created in Elvanto. Whenever I import, Elvanto seems to create a new service rather than importing into the service already create. The new service it creates has exactly the same date and time stamp so I don't think it is a problem with my date & time column. 


Is this possible? Am I doing something wrong?

Hannah

Hi Hannah,


Thanks for the email.


It should be possible to import into already existing services. 


If you can send me a screenshot of the settings you're choosing when importing and a copy of the file to your support address, I'll have a look at what's going on.


Happy to help,

Stewart


Login or Signup to post a comment