Touchscreen keyboard not working

Last week our onscreen keyboard stopped working. It shows up but when you touch a letter, the focus goes to the keyboard and doesn't input the letter. It works everywhere else so it has to be something with the onscreen keyboard in elvanto.

Hi Jeremy,

Thanks for the post.

I've had a few other people report this issue, but no-one (yet) has gotten back to me with any details about this unfortunately. 

Can I please check which operating system and browser this is happening in?

We have not made any changes to this area for a while now so it's likely a change in browser/OS behaviour somewhere that's broken this but without knowing where to look there's not much we can do about this.

Happy to help,


Firefox on Windows 10

Thanks for that!

Hmm, I can't seem to replicate on our end. Does this happen when you use a different browser at all?


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